Greg Goebel
CEO, Used Car University

Widely recognized and respected by dealers, vendors and finance company executives as the authority on special finance in the retail automotive space, Goebel has taught his proven methods of special finance success to more than 4,000 dealers since 1998. Goebel was a dealer for 18 years, and first began utilizing special finance in 1990. His dealerships delivered more than 11,000 subprime deals. He continues to consult with dealers through Greg Goebel Training and Consulting, the dealer training division of Auto Dealer Monthly, and pushes each client to their maximum potential. He also is the author of the auto industry’s only book dedicated to special finance, “The Complete Guide to Special Finance.”

Tom Hudson
Hudson Cook

Thomas B. Hudson has practiced consumer financial services law since 1973. He has focused his practice on matters relating to vehicle financing and leasing. Mr. Hudson is a partner in the California, Connecticut, DC, New York, and Maryland law firm of Hudson Cook, LLP, and chairs the firm. He is President of CounselorLibrary.com, LLC, and is the Editor-in-Chief of CARLAW^®, a monthly subscription service that reports legal developments in the auto finance and lease business. He is included in the 2012 edition of The Best Lawyers in America^® in the practice area of Financial Services Regulation Law. He is a past President of the American College of Consumer Financial Services Lawyers and in 2009 was presented with that organization’s Lifetime Achievement Award.

Yago Paramo
CEO, Paramo Group, Inc.

Bio coming soon….

John Palmer
Dealer Marketing Services

John Palmer is the President & CEO of Dealer Marketing Services, Inc., the maker of both ProMax Unlimited and ProCredit Express. After 12 years in the retail auto industry, Palmer started DMS in 1994 and designed the first version of ProMax to help dealerships desk and maximize their profit opportunities. Today ProMax Unlimited is a complete dealership front-end sales application that combines every type of desking, inventory, CTM, ILM, credit bureaus and compliance in one seamless web based application. DMS currently has over 1,600 franchise and independent dealership customers, and is one of the fastest growing companies in the industry.

Paxton Wright
Spartan Financial Partners

Paxton Wright is Director of Client Management and Marketing for Spartan Financial Partners, based in Spartanburg, S.C. Spartan specializes in providing capital solutions for buy here-pay here dealers and independent auto finance companies nationwide. Through custom-designed revolving lines of credit and bulk acquisitions, Spartan is uniquely positioned to assist their automotive finance clientele.

Greg Goebel
CEO, Used Car University

Widely recognized and respected by dealers, vendors and finance company executives as the authority on special finance in the retail automotive space, Goebel has taught his proven methods of special finance success to more than 4,000 dealers since 1998. Goebel was a dealer for 18 years, and first began utilizing special finance in 1990. His dealerships delivered more than 11,000 subprime deals. He continues to consult with dealers through Greg Goebel Training and Consulting, the dealer training division of Auto Dealer Monthly, and pushes each client to their maximum potential. He also is the author of the auto industry’s only book dedicated to special finance, “The Complete Guide to Special Finance.”

Nikki Munro
Hudson Cook

Nikki Munro represents federally chartered and state licensed creditors in connection with motor vehicle and goods installment sales, mortgage and personal property lending, and unsecured lending. She also represents document management companies ensuring multistate forms utilized in the car finance industry remain compliant. Ms. Munro has lectured and written on consumer credit issues, including TILA, ESIGN, credit discrimination, state consumer credit laws, and OFAC compliance.

Mike Anthony
VanDevere Automotive Group

Mike “BK” Anthony started in the Auto Industry in 1995 and has worked for VanDevere Chevrolet, Buick, KIA and Auto Outlet since September 2000 as their Special Finance Director. Mike started Special Finance from scratch and now manages a 7-person team between 3 stores that deliver a total of 145 to 150 deals each month. During this time Mike and his team has been one of the leaders in “undischarged and discharged bankruptcy’s” delivering 20-25 vehicles a month on this program. Mike and his team have also been one of the top Credit Acceptance dealers in the state of Ohio for the past 4 years delivering between 30-35 units a month.

Kevin Cunningham
Hare Chevrolet

Cunningham has been director of subprime operations for Hare Chevrolet for 10 years. The dealership, the oldest transportation company in the country having been in business since 1847, sells more than 350 retail vehicles and averages more than 150 subprime units. Cunningham has more than 25 years in the business and has been doing secondary financing for 15 years.

Travis Miller & Jimmy Vee
Rich Dealers

Travis Miller and Jimmy Vee, authors of the book “Gravitational Marketing: The Science of Attracting Customers,” are the nation’s leading experts on attracting customers and have been helping auto dealers differentiate themselves, attract customers and increase sales for over a decade. Collectively their campaigns have directly resulted in the sale of over two million vehicles.

Chantelle Hardy
United Acceptance Inc.

Chantelle Hardy is based in Dallas Texas were she has worked for United Acceptance Incorporated for 3 years. In the years she has been with the Company she has broken company records and was promoted to National Sales Rep in January of 2012. United Acceptance Inc. is the leading Finance company that specializes in purchasing retail installment contracts from BHPH dealers and Finance companies across the Nation. Prior to working for United Acceptance Inc. Chantelle has worked as an advisor for independent dealerships and finance companies. She has specialized in advising dealers on many products. Some of her specialties include but are not limited to, portfolio acquisitions, Lines of credit, starter interrupt devices, and software Management. She is very well known for her knowledge and relationships in the buy here pay here industry. She is exceptional at completing large acquisitions while focusing on solid customer service to the dealers and their customers.

Dan Henderson
Super Car Guys

Dan Henderson is General Manager of Super Car Guys in Wichita Kansas, an affiliate of Suzuki of Wichita, the largest Suzuki dealer in the country. Since his date of hire in January 2011 the store has went from selling an average 10 cars per month to well over 100 Special Finance units per month under his leadership. Under the special and close training from his mentor Greg Goebel, Dan specializes in setting up a specific, specialized process for the Special Finance customer and turning phone traffic from a Special Finance customer into profits. He is well known in the Special Finance industry both as a successful dealer and previously working closely with Greg Goebel as a consultant and trainer. Dan has over 20,000 funded Special Finance contracts under his belt from different dealers across the country from California, Indiana, and Tennessee, all of which he has made serious players even in today’s murky Special Finance environment.

Michael Kaplan
PayNearMe

Michael Kaplan brings over 13 years experience as a business development and solution engineering leader in the mobile and payments technology space. He is responsible for new business development and strategic partnerships for PayNearMe, a leader in payment technology innovation for the underserved. Prior to PayNearMe, Michael held positions with Good Technology, Motorola and most recently Jasper Wireless, where he led solution engineering and carrier integrations globally.

John Palmer
President & CEO, Dealer Marketing Services, Inc.

John Palmer is the President & CEO of Dealer Marketing Services, Inc., the maker of both ProMax Unlimited and ProCredit Express. After 12 years in the retail auto industry, Palmer started DMS in 1994 and designed the first version of ProMax to help dealerships desk and maximize their profit opportunities. Today ProMax Unlimited is a complete dealership front-end sales application that combines every type of desking, inventory, CTM, ILM, credit bureaus and compliance in one seamless web based application. DMS currently has over 1,600 franchise and independent dealership customers, and is one of the fastest growing companies in the industry.

Mike Downey
Auto Master Systems

Mike Downey brings more than 14 years of experience in the BHPH industry and information technology. He is responsible for all new customer acquisitions for Auto Master and manages their successful introduction to the AMS software. Before joining Auto Master, he was the VP of business development for a 26 store, multi-state BHPH operation where he successfully implemented technology to improve efficiency, and overall operational performance.

Allen Dobbins
AutoStar Solutions

For over 20 years, Allen Dobbins has built AutoStar Solutions into a nationally recognized leader in automotive software technology for independent dealerships and finance companies. He frequently shares his experience in the business, speaking at national tradeshows and contributing regularly to trade publications where he is regarded as an expert in collections, back-office accounting, and technology.

Mark Dubois
Performance Incorporated

Mark Dubois has more than 30 years of experience in the automobile business ranging from sales, dealership management, recruiting and training, e-business, marketing, and multi location
Buy Here – Pay Here store management. Mark successfully started three BHPH dealerships from inception and managed the day to day operations of these stores including; hiring and training staff, buying vehicle inventory, managing reconditioning, approving deal structure, underwriting and collection activity, managing delinquency and charge offs, and growing the customer base of the loan portfolio.

Brad Kalivoda
Fiesta Motors

Mr. Kalivoda is a partner/operator of Fiesta Motors in Lubbock, Texas. He is involved in every aspect of their business including collections, underwriting, sales, and operations. He is an active member of the Texas Independent Auto dealers Association. He and his wife Lacye now have three children with the recent addition of a baby girl to the family.

Amanda King
CarSmart Auto Sales

King is the BDC/customer relations manager for CarSmart Auto Sales in Kansas City, Mo., where she has been for the last two-plus years. November will mark eight years since she first began working in a BDC in the car business. During that period, she has worked at both franchise and independent stores. CarSmart is her first special finance dealership, however. King says that while there is a difference between the types of dealerships, each still comes down to helping people solve their problems by assisting them in the purchase of a nicer, newer vehicle.

Dave Keller
CliftonLarsonAllen

Dave Keller consults with new and used automobile dealers in the areas of general business management and profitability, buy/sells of automotive franchises, dealer financing assistance for the purchase of franchises, buy here pay here (BHPH) dealerships and related finance companies (RFC), lease here pay here dealerships (LHPH), subprime used vehicle dealerships and dealership computer software operations and efficiency.

Josh Nacht
Gettel Supercenter

General manager of Gettell Supercenter in Bradenton, Fla., Nacht has more than 20 years of experience in the automotive industry. He has worked across the country with virtually every automobile manufacturer and thousands of customers. His philosophy of taking care of his customers has served him well across all stops, and having overhauled the Bradenton dealership from the ground up, he has created a culture of team effort focused on carrying out that philosophy with ever deal.

Jim Neubauer
Vehicle Acceptance Corporation

With 23 years of experience providing leadership to Vehicle Acceptance Corporation, Jim will share his thoughts on the BHPH business model and how it can be capitalized. What are the differences between the finance companies in the industry. Vehicle Acceptance Corporation offers a different approach than the typical finance company- with the emphasis on the dealers ownership of the contract, not the finance company. New payment channel options in the sub-prime space will also be addressed. His theme is financing simplified and how can the dealers create real net worth. He believes a financially successful BHPH dealer is the best guarantee of a solid VAC customer.

Mario Radrigan
Gulf Coast Auto Credit Corporation

Mr. Radrigan has over 30 years of automotive finance experience with GMAC, Toyota Motor Credit and co-founded United Auto Credit Corporation. His experience includes loan servicing and management, acquisitions, operations, dealer relations and executive management. He is currently President of Gulf Coast Auto Credit Corporation, an automotive finance company based in Venice, Florida.

Alan Ram
Proactive Training Solutions

With over 20 years of experience in the automotive industry, Alan Ram is a leader in automotive telephone and management training. Promoted and endorsed by NADA and NCM Associates, Alan is recognized by most as the best in the automotive business at effectively increasing individual and dealership productivity using the telephone, Internet and client-base management.

Angela Maynard Shovein
Hudson Cook LLP

Angela Maynard Shovein is a partner in the Ohio office of Hudson Cook, LLP. Angela has over 20 years of experience assisting banks, sale finance companies, other creditors, financial service providers and information service providers on a wide range of federal, state and local consumer financial services, privacy and consumer protection laws. Prior to joining Hudson Cook, Angela spent the majority of her career as in-house counsel directly supporting and participating in the strategic and operational functioning of her clients. She held the position of Privacy Executive for a large national US bank for 5 years, developing the initial privacy department and structure. Angela has been involved in numerous speaking engagements for various creditor, privacy and security trade organizations. She also testified before the US Senate Banking Committee hearing on Affiliate Sharing Practices and Their Relationship with the Fair Credit Reporting Act.

Kevin Thomas
Budget Car Sales of Hinesville

After five-years in the Army, Thomas launched a career in the automotive sales industry, moving from sales to high-level management in just three years. In 2000, Thomas purchased a dealership in southeast Georgia, where he and his wife, Karyn, have helped more than 7,000 service members purchase vehicles by partnering with the nation’s top military lenders and implementing their own cutting-edge business practices. Two years ago, Thomas published his first book, “How to Make Extreme Profits in Your Used Car Operation.” He has served as president of the Georgia Independent Automobile Dealers Association and is currently on their executive board.

Becki Trindade
Key Hyundai

Trindade has been with Key Hyundai in Connecticut for six of her nine years in the automotive industry, serving in the capacity of cashier, DMV clerk and several administrative positions. In March 2009, as a business development representative she had the opportunity to help jumpstart Key Hyundai’s BDC. Trindade became BDC manager a year ago this month, and since then, her department has been able to reach and surpass record goals. The BDC provides customers with exceptional customer service and knowledge to assist them in the purchase of their new vehicle.

Ingram Walters
Griffin Credit Quick

Ingram is a passionate entrepreneur and one of the most high-profile Buy-Here-Pay-here (BHPH) Dealers in the United States. As an innovator in the BHPH industry, Ingram co-founded the National Alliance of Buy-Here-Pay-Here Dealers (NABD) as a special interest group to better the industry. He’s been the featured speaker at several national conventions and 20 Groups. His style is part business strategist, part social commentator, part comedian, and all energy. Ingram’s ability to combine vast knowledge and a practical mindset permits him to convey most complex business in layman’s terms. He didn’t start the BHPH industry but he has RE-ENERGIZED IT! A graduate of NADA Dealer Academy, Ingram and his family also operate new car dealerships in the Carolinas.

Tom White, Jr.
DrivingSales University

Over the past 16 years, Tom White Jr. has built a reputation as a savvy and hard charging retail automotive executive. He has worked in virtually every department in a Dealership although not handy enough to work as a technician. Tom regularly consults with Dealers all over the country on a variety of topics including General Management, Sales Management, Internet Lead Generation, Social Media and the Social Web, Dealership Reputation Management, Website Marketing and Optimization, and Legal Compliance. He is also a regular contributor at many of the top automotive conferences and twenty group meetings.